Terms

Terms of Service

Last updated August 25, 2026

Order Requests

Submitting an order request does not guarantee availability or lock in a final price. Jocelyn Amezcua will review the request, confirm availability, confirm final pricing, and provide payment details before the order is finalized.

Estimates and Deposits

Website estimates are based on the details provided, Jocelyn's posted eternal bouquet price sheet, selected add-ons, requested timing, and uploaded inspiration photos. Final pricing may change after Jocelyn reviews the full request. A 50% deposit is required before work begins on an approved order.

Timing and Rush Orders

Same-day online orders are not available. Dates within the next 48 hours may include a $5-$12 rush fee and are subject to availability. Jocelyn will confirm whether the requested date can be completed in time.

SMS Terms

SMS consent is optional and is collected through separate checkboxes on the order form. If you check the non-marketing SMS consent box, you agree to receive text messages from Jocelyn Amezcua about your flower order, including confirmations, deposit reminders, pickup updates, and review requests. If you check the marketing SMS consent box, you agree to receive special offers and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to promotional texts is not required to purchase.

Cancellations and Refunds

Custom orders may not be eligible for a full refund once materials have been purchased or work has started. Fresh flowers are natural products and may vary based on seasonal availability. Jocelyn will review order concerns and determine the appropriate resolution.

Contact

For help, contact Jocelyn Amezcua at joceyamezcua101@gmail.com, (209) 719-9178, or 2449 Stanislaus St, Riverbank, CA 95367.